Our Flavia machine in the showroom looked tired and I decided to replace it. Being new to my role here I was unaware of the process/costs to replace the machine. I contacted your company and Rebekah was very helpful, she supplied me with all the relevant information for the monthly payments which I authorised and returned. Rebekah kept me updated on the delivery and had an engineer fit the new machine. She then even arranged the old machine to be collected. A hassle free process which a very busy man like myself appreciates.
We use Royal Blend as a supplier of drinks and coffee machines for our 15 Business Centres across the south of the UK, and pride ourselves on our customer service. Mark has always made sure that he provides us with outstanding service, which means that we can then provide this to our clients. Everything has always run smoothly, and working with Mark makes our lives a lot easier. If we ever encounter a problem, Mark and the team will have it resolved in record time, however it is the rarest of occasions that we have a problem.
